Privacy Policy
Effective date: 22 August 2026
This Privacy Policy explains how DOON DHAAR (“Doon Dhaar”, “we”, “us” or “our”), a proprietary real-estate services enterprise based in Dehradun, Uttarakhand, handles personal information when you visit doondhaar.in, contact us, respond to our advertisements, submit an enquiry, or communicate with us through phone, email, WhatsApp or other channels.
1. Information we may collect
Depending on how you interact with us, we may receive:
- Name and contact details such as mobile number and email address.
- Property preferences, budget range, location preference and other information you voluntarily provide in an enquiry.
- Information you provide about a property you own or represent, including location, property type and basic listing details.
- Communication records and enquiry details needed to respond to you and maintain business records.
- Technical information that may be generated when you visit the website, such as browser/device information, IP address and basic server logs, depending on the hosting and security configuration.
2. How we use information
- To respond to property enquiries and requests.
- To connect prospective buyers with relevant property owners, developers or authorised representatives where necessary to provide the requested service.
- To arrange calls, property discussions, site-visit coordination and related communications.
- To maintain business, security, fraud-prevention and compliance records.
- To improve our website, services and advertising performance.
- To communicate service-related information and, where permitted and appropriately consented to, promotional property information.
3. Advertising, Meta and lead enquiries
Doon Dhaar may advertise on Facebook, Instagram and other digital advertising platforms. An advertisement may direct you to this website, a platform lead form, WhatsApp, phone or another enquiry channel.
If you submit information through a Meta lead form or otherwise provide information to us following a Meta advertisement, we may receive and process the information you submit for the purposes described in this Policy. Meta separately processes information under its own policies and terms. You should review Meta’s privacy information when interacting with Meta services.
We do not represent that Meta endorses, certifies or guarantees Doon Dhaar.
4. Sharing of information
We may share information only when reasonably necessary for the purposes described in this Policy, including with:
- Property owners, developers or authorised representatives when this is necessary to respond to your enquiry or provide a requested property service.
- Service providers supporting email, hosting, website security, communications, CRM or business administration, subject to appropriate contractual or practical safeguards.
- Advertising/measurement platforms where applicable and where the relevant platform tools are enabled.
- Government, regulators, law-enforcement authorities or professional advisers where required or permitted by law.
We do not sell your personal information as a standalone data product.
5. Consent and your choices
Where consent is relied upon for processing, you may withdraw consent or request that we stop promotional communications. Withdrawal does not affect processing already carried out lawfully before withdrawal and may not prevent processing required for legal or contractual purposes.
To request access, correction, deletion, withdrawal of consent, or to ask a privacy question, contact us at admin@doondhaar.in. We may need to verify your identity before acting on a request.
6. Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, legitimate business records, dispute handling, security, tax/accounting requirements and other applicable legal obligations. When information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable retention requirements.
7. Security
We use reasonable administrative, technical and organisational measures appropriate to the nature of the information we handle. No internet transmission or storage system can be guaranteed to be completely secure.
8. Cookies and third-party resources
This static website does not intentionally require a user account and does not use a first-party advertising cookie by default. Third-party services, hosting infrastructure, embedded resources, links or advertising/measurement tools, if enabled, may process technical information or use cookies or similar technologies under their own policies. See our Cookie Policy.
9. Children
Our property services and advertising are not directed at children. We do not knowingly request personal information from children for property enquiries.
10. Changes to this Policy
We may update this Policy when our services, technology, legal obligations or advertising practices change. The latest version will be published on this page with an updated effective date.
11. Contact
DOON DHAAR
Doonanchal Society, Oli Road, Raipur, Dehradun, Uttarakhand 248008, India
Email: admin@doondhaar.in
Phone: +91 70489 44965